How verification works
Every slab you can reach on Known Atlas has been checked by a person. Here is exactly what we check, what that does and does not prove, and how we keep you safe.
What “verified” means
When an owner adds a slab, we give them a one-time code. They photograph the slab, front and back, with that code written on paper beside it, so the photos cannot be old ones or someone else's.
A moderator then compares the photos with the grader, grade and certification number the owner entered, and with the grader's own record of that certificate. Only then is the slab marked verified and counted on its atlas page.
- The owner had the slab in hand when the photos were taken.
- The label matches the grader's record for that certificate.
- The photos were not reused from another claim: we keep a fingerprint of every photo and check new ones against it.
What it does not prove
Verification is about who holds a slab, not about the coin or card inside it. Authenticity and grade are the grader's work: PCGS, NGC, PSA, CGC, BGS or SGC. We do not re-grade or authenticate items ourselves.
A slab can change hands after it was verified. That is why owners confirm regularly that they still hold it (see below), and why every deal is arranged by our concierge rather than directly between strangers.
Keeping the atlas current
Every few months we ask each owner to confirm, with one tap, that they still hold each verified slab. If they do not answer, we remind them, and after two weeks more the slab is marked dormant: it stops counting, and offers on it close.
An owner who sells or gives away a slab can release it from their vault at any time. Released and dormant slabs keep their place in the item's history, without the owner's name.
How owners stay anonymous
Public pages only ever show counts: how many verified examples of an item there are, and how many hunters are looking. Certification numbers are shown only partly, and location and camera data are removed from every photo before anyone sees it.
Hunters never see an owner's name, and owners never see a hunter's name, until both agree to a deal. An owner's silent ask is never shown to anyone, and nothing a hunter sees changes depending on whether their offer reached it.
Offers and deals
An offer is binding once it is accepted. From that moment our concierge contacts both of you by email, checks the details and arranges payment and insured shipping. The slab only moves to the buyer once the deal is complete.
Known Atlas does not hold buyers' money. Payment goes directly to the seller or through a regulated partner, following the steps our concierge sends you.
Staying safe
Most fraud in collecting starts with a message that moves the conversation somewhere else. A few rules protect you:
- We will never ask for your password, or for payment, in a message, a call or on social media.
- Our emails only come from addresses ending in @knownatlas.com. If in doubt, write to info@knownatlas.com.
- Never pay someone who contacts you directly about a slab on Known Atlas. Every deal goes through our concierge.
- Offer messages cannot contain emails, phone numbers or links: if someone finds a way round that, report it to us.
If something goes wrong
If someone claims a slab that is already verified to another member, both of them are asked for fresh photos with a new code, and a moderator decides. The current owner has a week to answer; offers on the slab pause until it is settled.
If a deal does not go as agreed, or you see something suspicious, write to info@knownatlas.com and a person will reply within one working day.
Questions about verification or safety: info@knownatlas.com. How we handle your data: privacy notice.